Privacy Policy
Last updated: June 17, 2026
We process images only long enough to remove the background, then delete them. We don't ask for your name or email. We don't train AI on your uploads. We don't sell your data.
Information we collect
Images you upload. Stored temporarily in memory for up to 10 minutes to support a faster re-process, then deleted. Never written to disk, never used to train any model, never shared.
An anonymous identifier. When you first visit, we set an HTTP-only cookie named rbg_uid containing a randomly generated UUID. This cookie has no link to your name, email, or any external account. Its only purpose is to track your daily free quota and any credits you have purchased.
Technical metadata. Like every website, our server logs include your IP address, user agent, and request path. We use these strictly for debugging, abuse prevention, and rate limiting. Logs are kept for 30 days and then rotated out.
Analytics data. We use Google Analytics 4 to understand aggregate usage patterns such as visited pages, device type, approximate region, and referral source. We do not send uploaded images, payment details, names, or emails to Google Analytics.
Payment information. When you purchase credits, payment is handled entirely by Creem.io, our payment processor. We never see or store your card number, billing address, or full email. Creem returns to us only a confirmation event tied to your anonymous identifier.
How we use information
To run the background removal service and return your processed image.
To enforce the daily free quota and credit balance.
To detect and prevent abuse, fraud, and automated scraping.
To improve the service through aggregate, non-personal usage patterns (e.g., which pages and workflows are most useful).
What we do not do
We do not train AI models on your uploaded images.
We do not sell, rent, or share your data with advertisers or data brokers.
We do not use analytics to identify you personally or fingerprint you across sites.
We do not email you unless you contact us first.
Third-party services
Creem.io — payment processing. They store payment and basic identity information you provide at checkout under their own privacy policy.
Upstash — Redis storage. We store only the random rbg_uid identifier and an integer credit balance in Upstash. No personal data.
Google Analytics — aggregate product analytics. Google may set analytics cookies and process usage metadata under its own privacy policy.
Our hosting provider — the server that runs the application. They have transient access to network traffic in the normal course of operating the infrastructure.
Cookies
rbg_uid — anonymous identifier, HTTP-only, lifetime 1 year. Required for the service to work.
Google Analytics cookies — used only when analytics is enabled, to measure aggregate usage and page navigation. We do not use them to sell your data or target advertising.
Your rights
You can clear the rbg_uid cookie from your browser at any time. Doing so will reset your daily free quota counter and disconnect any paid credits from your session.
You can request deletion of any data associated with your rbg_uid by emailing us with that identifier from your browser's developer tools.
If you are in the EU/UK, you also have rights under GDPR/UK GDPR (access, rectification, erasure, objection). Contact us to exercise them.
Children's privacy
The service is not directed to children under 13. We do not knowingly collect data from children. If you believe a child has used the service, contact us and we will remove their identifier.
Changes to this policy
We may update this policy. The 'Last updated' date at the top reflects the latest revision. Material changes will be highlighted on the homepage for at least 7 days.
Contact
Questions about this policy, or requests about your data, can be sent to [email protected].